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Alle Blogbeiträge

Whether it's technical action items or human emotions, there are a number of tough situations to navigate when shutting down a lab group.

This webinar aired on July 29, 2021

Meet the Panelists:

Lori Evans, MS

Senior Safety Specialist/Laser Safety OfficerUniversity of Texas at Dallaslori.evans@utdallas.eduLab Closeout Process Map [PDF]Lab Closeout Checklist [PDF]Notice of Decontamination Form [PDF]

After many years in academic research and a brief stint in industry, Lori landed at the University of Texas at Dallas where she is a Senior Safety Specialist with the Office of Research. In her spare time, she volunteers mentoring students at the University's Community Garden and working for the Comet Cupboard. On the weekends, when not growing fresh veggies, she can be found chasing chickens.

Sean Fitzgerald

Manager of Biological Safety and Environmental Health and SafetyHackensack Meridian HealthLinkedIn

Sean is responsible for safety at the Hackensack Meridian Health School of Medicine and Center for Discovery and Innovation. He also serves as Chairman of the Institutional Biosafety Committee. Mr. Fitzgerald has spent many years managing high-risk materials at numerous institutions. Mr. Fitzgerald holds a Masters of Public Health the University of Massachusetts-Amherst.

Jonathan Klane

MC; Director of Risk Management and Safety EducationSciShieldjonathan.klane@bioraft.com

After many years in consulting, teaching, and directing safety and risk for two engineering colleges, Jonathan is now part of the SciShield team in a new role – Director of Risk management and Safety Education. This new innovative position encompasses risk management, safety culture, EHS compliance, loss control, and safety education for the entire community.

Matt Segal

MCSciShieldmatt.segal@bioraft.comLinkedIn

Matt found his way to SciShield after working at Boston Children's Hospital performing translational rare blood disease research. As the safety guy in his lab, he saw firsthand how challenging it was to manage safety in a laboratory environment and wanted to find a way to help. He now spends his time hosting webinars, arguing with his 3D printer, and cooking food in plastic bags at low temperatures.

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EHS Webinars

How to Gracefully Shut Down a Lab Group

Whether it's technical action items or human emotions, there are a number of tough situations to navigate when shutting down a lab group.

eLabNext Mannschaft
Matt Segal
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Lesedauer: 5 Minuten

Questions about peroxide former tracking and disposal require high quality answers. We’ll review salient points and real-world solutions. This webinar aired on Eastern. May 6, 2021

Meet the Panelists:

Jeffrey J Harris

Chemical Safety & Hazardous Materials ManagerCarnegie Mellon Universityjjharris@andrew.cmu.eduwww.cmu.edu/ehs

Graduated from Indiana University of Pennsylvania Safety Sciences. Worked 5 years as Risk Control Manager, Wal-Mart Stores, Inc. Worked 3 years as Campus Safety Manager, University of Arkansas. Have worked 20 years as EH&S Lab and Research Safety Manager, Carnegie Mellon University. Instructor Chemistry Sophomore Seminar, Carnegie Mellon University, a course designed to teach Environmental Health & Safety Programs to future chemists. Hobbies include fishing and tennis.

Tammy Lutz-Rechtin

Safety CoordinatorUniversity of Arkansastlutzrec@uark.eduLinkedIn

Dr. Lutz-Rechtin is an experienced safety coordinator working in the higher education industry for the last ten years in chemical engineering at the University of Arkansas. With over twenty years of chemical and biological research experience, she has firsthand knowledge of the creation of peroxide former waste streams to waste management procedures. Her role in engineering allows her to tackle safety issues at the design level with the intention of later safe scale-up with industry partners.

Corey Martin

Founder and CEOSpotlight Safety Inc.cmartin@spotlightsafetyinc.comwww.spotlightsafetyinc.comLinkedIn

Corey Martin is an EHS and workplace safety consultant who specializes in supporting companies in the life science, biotech, pharmaceutical, tech R&D, and craft brewing industries. As a former scientist, Corey combines a unique blend of scientific and regulatory knowledge to offer customized safety solutions for early- and mid-stage companies. Corey highlights the importance of proactive safety investment to build a strong safety culture at all levels of the organization.

Matt Segal

MCSciShieldmatt.segal@bioraft.com

Matt found his way to SciShield after working at Boston Children's Hospital performing translational rare blood disease research. As the safety guy in his lab, he saw firsthand how challenging it was to manage safety in a laboratory environment and wanted to find a way to help. He now spends his time hosting webinars, arguing with his 3D printer, and cooking food in plastic bags at low temperatures.

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EHS Webinars

Peroxide Formers – Tracking & Disposal

Questions about peroxide former tracking and disposal require high quality answers. Watch as we review salient points and real-world solutions.

eLabNext Mannschaft
Matt Segal
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Lesedauer: 5 Minuten

Science & Safety can take your career to some fascinating places. Where do you want your path to take you?

This webinar aired on June 3, 2021

Meet the Panelists:

Joe Coffey, CSP

Risk Control Technical SpecialistIntact Insurance Specialty SolutionsLinkedInSee how Risk Control can save you money [PDF]

After graduating with a Bachelor's in biology from UC San Diego, and working as a student researcher at Lawrence Livermore National Lab, I was working in quality at Baxter BioScience – and I loved my job. But when I took the leap to safety, and insurance, I learned this is the best job in the world. When I'm not helping clients stay safe, I am enjoying the outdoors with family.

Sarah Morris-Benavides

Associate Director of SafetyCollege of Science and EHS, University of UtahLinkedIn

Sarah has spent her career building a broad knowledge base of regulatory requirements and program areas across the EHS spectrum. Sarah now uses that base to serve as a liaison between the College and EHS. She works with research groups, academic staff, and unit leaders to identify and mitigate hazards within the College, helps EHS implement initiatives and ensure compliance, and chairs committees charged with promoting a culture of safety at the college and university level.

AJ Troiano

Chief Scientific OfficerSafer BehaviorsAJ.Troiano@saferbehaviors.com LinkedInSign up for our Professional Development Email List

AJ uses his diverse knowledge of infectious agents and connects risk factors by empathizing with scientists, from his own laboratory experience as a bacterial spore microbiologist. His core belief in building safety culture is through education and risk awareness. Over his 10 years of working in life science laboratories, Dr. Troiano has served various institutions as Biosafety Officer, CDC Federal Select Agent Program Responsible Official, Scientific Consultant, and Biomedical Scientist.

Matt Segal

MCSciShieldmatt.segal@bioraft.comLinkedIn

Matt found his way to SciShield after working at Boston Children's Hospital performing translational rare blood disease research. As the safety guy in his lab, he saw firsthand how challenging it was to manage safety in a laboratory environment and wanted to find a way to help. He now spends his time hosting webinars, arguing with his 3D printer, and cooking food in plastic bags at low temperatures.

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EHS Webinars

Scientific H&S Career Growth Possibilities

Science & Safety can take your career to some fascinating places. Where do you want your path to take you?

eLabNext Mannschaft
Matt Segal
|
Lesedauer: 5 Minuten

Soon, you’ll face challenges (both old and new) for maintaining safety and smooth operations. The time to start seriously preparing is now.

This webinar aired on May 20, 2021

Meet the Panelists:

Thomas Horvath

Associate Dean, College of ScienceCalifornia State University, Monterey BayCSUMB ProfileLinkedIn

A research background in assessing risk of invasive species, aquatic pollution, and environmental monitoring. Served as the UUP Health & Safety Officer at SUNY Oneonta focused on asbestos abatement, indoor air quality. At University of Koblenz-Landau, Laundau Germany, Faculty contact for planning and construction of a new science research facility, and liaison with Facilities operations. Current responsibilities include point person for lab safety, COVID responses, managing the Return to Research process.

Jonah Lee, BS, MS, PhD

Associate Director of Strategic Planning, Animal Care and Use Office, University of Michigan Office of ResearchUniversity of Michigan, Ann Arborjonahlee@umich.eduOffice of ResearchAnimal Care & Use Program

As the Associate Director for theAnimal Care & Use Office(ACUO), Dr. Lee brings experience and a proven track record in the biomedical sciences and academic research administration to provide thought leadership, program oversight, and process optimization with specific attention to researcher/user-experience coordination across the Animal Care & Use Program.In collaboration with other U-M research administrative departments and academic department leadership, Dr. Lee is charged with the strategic development of research engagement infrastructure and resource support.

Matt Segal

MCSciShieldmatt.segal@bioraft.com

Matt found his way to SciShield after working at Boston Children's Hospital performing translational rare blood disease research. As the safety guy in his lab, he saw firsthand how challenging it was to manage safety in a laboratory environment and wanted to find a way to help. He now spends his time hosting webinars, arguing with his 3D printer, and cooking food in plastic bags at low temperatures.

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EHS Webinars

Reopening Full Scientific Operations

Soon, you’ll face challenges (both old and new) for maintaining safety and smooth operations. The time to start seriously preparing is now.

eLabNext Mannschaft
Matt Segal
|
Lesedauer: 5 Minuten

[Available only in the USA]

eLabNext lab automation products now work seamlessly with the Elemental Machines system of networked, turnkey sensors. The powerful collaboration will make lab experiments more precise and repeatable, ensure that biological samples are preserved, and guarantee that the quality and viability of biological reagents and therapeutics are maintained.

Automatic Temperature Collection

eLabInventory tracks and manages a complete inventory of life science laboratory samples, reagents, and the storage of temperature-critical therapeutics such as vaccines, establishing a complete audit trail for each. By applying wireless Element T temperature sensors from Elemental Machines to each freezer, refrigerator, and lab environment itself, researchers can automatically maintain a complete temperature history without effort.

Most importantly, the eLabInventory database ties every sample to the storage devices they inhabit. Whether your samples require room temperature storage, standard refrigeration, or freezing at low, ultralow, or cryogenic temperatures, Element T sensors will instantly alert you to off-specification conditions via Bluetooth, Wi-Fi, or cellular network connection. Each minute, temperature readings are transmitted to eLabInventory for comprehensive, fully traceable records, including the duration and magnitude of any temperature deviation. Significant and minor disruptions are recorded at both the device and sample levels.

Enhanced Experimental Repeatability

Controlling and recording every detail of a life science experiment improves repeatability, diagnosis, and correction of deviations in methods and conditions. Elemental Machine's wireless Element T and Element M sensors provide temperature and other environmental information that may be pertinent to experiments but not otherwise monitored, such as humidity, light, and pressure. eLabJournal stores that data in the electronic lab notebook and can also directly acquire experimental data from various laboratory instruments. The Elemental Machines Element D interface device extends that capability even further.

A Free Add-On is Available Today

Automatic temperature collection and improved experimental repeatability are within reach. The eLabNext Add-on for Elemental Machines is now available free of charge in the eLabNext Marketplace.

 

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News

eLabNext Announces Compatibility with Elemental Machines

eLabNext lab automation products now work seamlessly with the Elemental Machines system of networked, turnkey sensors.

eLabNext Mannschaft
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Lesedauer: 5 Minuten

The Center for Discovery and Innovation at Hackensack Meridian Health or HMH is part of a bio-hub and does a great amount of work in research – from bench (and BSC) to bedside – we cover it all. We are a research island in a sea of healthcare. We have over tens of thousands of employees spread across 500 facilities with just a handful of full-time safety professionals to cover it all. My office is a 2-person group. We have not just OSHA, but as part of a healthcare organization, we’re also regulated by the state and several national entities. The massive administrative burden was killing us.

We knew we needed a much better system to track our safety and risk data. We had nothing systematized before and with our many principal investigators or PIs, using spreadsheets wasn’t cutting it. We could try to DIY it ourselves, but the in-house software expertise needed along with available time wasn’t going to work for us – we just don’t have the bandwidth to develop and maintain our own system. We’re a large research enterprise but building out our own solution was tough!

So, we got both the Inspections and Training modules – they worked great right out of the box! It allowed us to jump ahead several steps. We could dive in quickly, it lessened our administrative burden, and it helped our staff! We can now manage our chemical inventories – it helped us use our few resources much better. We’re continuing on and growing – it’s been a great relief!

We’re so glad we went with SciShield – thanks for being our life raft!

Sean Fitzgerald, Manager of Biological Safety and EHS, Chair of the Institutional Biological Safety Committee, Hackensack Meridian Health (HMH)

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“With our 500 facilities and only a handful of safety professionals, SciShield is our life raft!”

Learn how Sean Fitzgerald from Hackensack Meridian Health improves lab safety and compliance with SciShield's innovative solutions.

eLabNext Mannschaft
Jonathan Klane
|
Lesedauer: 5 Minuten

[Story narrated in their words by Sony Heir, prepared and written as a story by Jonathan Klane]

“Your training system will eventually fail. You may wish to get a new one.” No truer words were spoken. These were from the regulator inspecting our NEIDL Facility (with BSL-4 labs). We can’t operate if we don’t have accurate and trackable training. Or if a regulator shuts us down over it. Great – now what?

Facilities were doing in-person toolbox talks – you know, swipe their card, get an attendance record, and try to merge it with the training. It was awkward, clumsy, and time consuming.

I had the solution – “Let’s use our SciShield Training to systematize it!” Their response? “It won’t happen. It won’t work. The guys won’t log in. There are language challenges. Don’t bother even trying.” Ugh.

I don’t know about you, but I don’t like getting “no” for an answer. So, I asked if we knew how many we trained? “No, we don’t know”. We needed to use SciShield.

Then the pandemic hits and we can’t do in-person training anymore. Now it’s, “Sony, can we do these online?” Cool! “Yes, but there’s no records with our online PowerPoints.”

Finally, we’re trying to roll it out to Facilities who have 34 different groups with over 700 people total! Large and complex to be sure.

We wanted to be able to see compliance in each “Area” – so, I I made each Area Manager a Sub-group Manager in SciShield with access to their employees’ records. I sent each manager an email with direct links to “bookmark these, please!”

Talk about a fantastic start - their first trainings started on a Monday and by Wednesday they had >65% compliance! Better still, within just 2 weeks they had >90% compliance!

We got lots of positive feedback! But we didn’t include a quiz – did that matter in our numbers? Everyone loved that we had actionable data for the first time! Their Director, Bill, put all of their training courses into SciShield – he loved it that much!

Next, we gave a bloodborne pathogens course from Vivid Learning (a SciShield partner for training) with a quiz. “Now we’ll see.” This time within a month, we had >90% compliance again! That was the convincer – the directive came down, “Put as many trainings as possible into SciShield!”

And what about those skeptics? Even with >700 Facilities folks, we had fewer than 5 problems with logging in, etc. – an amazing success!

Then we got new skeptics who claimed, “We have to keep our existing programs just in case!” They wanted integrations between SciShield and old ones. Guess what? None were worth it! We weren’t gaining anything and the efforts were wasting our limited time.

The old systems had no records and so our folks repeated the same courses they’d taken. But in SciShield the records are all there and easy to see. Finally, we had to and did let go of all of the old systems and as I told folks, “We are not going back!”

Managers now can discuss how it’s going, any training issues, who attended, their data, the quizzes, etc. It seems impossible especially with “covid time” – but we accomplished so much in these 9-10 months that we never would’ve before!

And now? We have actionable data, Facilities takes the learning into the field, and work out any challenges. People are amazed and happy with the outcome and what it means for us! We’re happy (and no one wants to go back to the old ways).

Back to our NEIDL facility and the regulator - we’re no longer worried about being inspected. “Do you have training data you can show us?” – well, back before SciShield, the answer was, “No, we don’t have real-time compliance data,” - now, it’s “Heck yes! We know our training data – here look at it all!”

Sony Heir, Associate Director, EHS Systems and Training at Boston University (BU)

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Community Hub

Training troubles, facility folks, colossal compliance! | Sony Heir

ChemTracker by SciShield improves chemical inventory management and compliance for tough tech, streamlining operations at The Engine Accelerator.

eLabNext Mannschaft
Jonathan Klane
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Lesedauer: 5 Minuten

Story narrated in their words by Kimi Brown, collaboratively prepared and written as a story by Kimi Brown and Jonathan Klane

Sometimes I’m shocked we were even able to get inspections completed before we had SciShield. The inspectors had to use of mix of pen and paper, Word documents, PDFs, a scanner, email, and even a fax machine to send reports and document signatures! Our original goal was to replace all that with something that could be done on an iPad or tablet. Once we populated the SciShield platform with all our labs’ information, though, we started getting creative. We found we could use this tool to solve other problems that we didn’t even realize we had!

Using the hazard profile, we can now ask things during the inspection like, “Oh, I see you have flammable gases. That’s new! Can you tell us what you’re working with and how you’re using it?” We started having these interesting conversations about lab hazards that maybe weren’t obvious during a visible inspection of the lab space, plus we were able to close the loop more easily on the corrective actions we were assigning during our visits. The inspections became much less about paperwork and more about understanding what truly matters to the lab group – their research.

Now that we’ve implemented ChemTracker, we can also evaluate chemical quantities, hazards, and locations even when we’re not in the lab—or on campus, for that matter!

I can be sitting in a lab design meeting, and someone will say, “Should we put this lab on the 2nd or the 7th floor of that building?” A few minutes later I can tell the team how much hazardous material the lab has and whether placing that on a higher floor of the building would be permissible under fire code (or what kinds of controls would be needed to make it possible). This is a common issue on an urban campus like ours with several high-rise biomedical buildings.

We knew that SciShield would streamline our inspections, but we didn’t expect that it would help us to prevent future issues or to have more meaningful connections with researchers. I honestly don’t know how we ever got this job done without it!

Kimi Brown, NRCC-CHO, CSP, ARMSr. Lab Safety Specialist/Chemical Hygiene OfficerUniversity of Pennsylvania

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“SciShield? I honestly don’t know how we ever got this job done without it!” by Kimi Brown

SciShield streamlined our inspections and helped prevent future issues while fostering more meaningful connections with researchers.

eLabNext Mannschaft
Jonathan Klane
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Lesedauer: 5 Minuten

https://www.youtube.com/watch?v=bdQzm732k2QIn science, losing data and samples is a major problem. Increasingly, lab digitization is becoming a requirement. The answer is eLabNext.Control procedures with eLabProtocols, manage samples and equipment with eLabInventory, or combine eLabProtocols and eLabInventory with an ELN for managing data and experiments in eLabJournal - our most complete software package.< Back to overview

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News

eLabNext - Elevating your research!

Control procedures with eLabProtocols, manage samples and equipment with eLabInventory, or combine eLabProtocols and eLabInventory with an ELN for managing data and experiments in eLabJournal

eLabNext Mannschaft
|
Lesedauer: 5 Minuten

An inspection program can be difficult to run in the best of times. Now, teams that are already dealing with substantial challenges must ensure safe working conditions are maintained. [this webinar aired on September 22, 2020]

Meet the Panelists:

Angela Dartt, Ph.D., CIH

Director, Office of Chemical SafetyWashington University in St. LouisLinkedInTwitter

Dr. Dartt is a mom of two amazing girls, passionate occupational and EH&S professional and IH! She leads the research inspection team at WashU, which involves EH&S support and inspections for over 700 PIs and 4000 research spaces. She is currently Chair of the NIOSH Mountain and Plains Education and Research Center External Advisory Panel, Co-Lead of the CSHEMA IH CoP, and member of the AIHA Laboratory Health and Safety Committee.

Chris Kolodziej, Ph.D.

Chemical Hygiene OfficerUniversity of California, Los AngelesLinkedIn

Chris received his Ph.D. in Chemistry from UCLA in 2011. After a short stint in the private sector, he returned to UCLA and joined the Office of Environment, Health & Safety in 2015. Chris currently serves as the campus Chemical Hygiene Officer where he uses his experiences to help promote safety while reducing compliance burden for UCLA researches through application of risk assessment and integrated safety management.

Matt Segal

MCSciShieldmatt.segal@bioraft.com

Matt found his way to SciShield after working at Boston Children's Hospital performing translational rare blood disease research. As the safety guy in his lab, he saw firsthand how challenging it was to manage safety in a laboratory environment and wanted to find a way to help. He now spends his time hosting webinars, arguing with his 3D printer, and cooking food in plastic bags at low temperatures.

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EHS Webinars

Managing Inspections in a COVID-19 World

An inspection program can be difficult to run in the best of times. Now, teams that are already dealing with substantial challenges must ensure safe working conditions are maintained. [this webinar aired on September 22, 2020]

eLabNext Mannschaft
Matt Segal
|
Lesedauer: 5 Minuten

Do you know his name? It’s Malcolm Knowles. In 1973 he published The Adult Learner, A Neglected Species. He is credited with the wider use of andragogy to reflect how adults learn and differentiate the process from pedagogy or how children learn.

When I was in my master’s program in adult education at the University of Southern Maine back in the ‘90s, my advisor and professor, Michael Brady, Ph.D., told us a story about Malcolm Knowles. He was the keynote speaker at a conference of adult educators in Maine.

After the usual introduction, plaudits, and applause, he spoke. “What would you like to learn?”

Now imagine you’re in the audience. You know of Malcolm and his work in your field. You’re very excited to hear him speak and interested in what this expert has to say. And he asks, “What do you want to learn?” How do you feel? What do you do?

Well, there was a pregnant pause with silence. And finally, one brave soul broke the ice, “Could you please tell me more about how you came up with your theory of adult learning?”

Malcolm smiled, “Why yes, of course – great question.” He then went on for several minutes, answering this learner’s question. “What would someone else like to learn?” And this time, he got a quicker response and another great question from a self-directed learner. And so it went – they’d caught on.

Malcolm was using the adult learning principles (ALPs) he’d written.

In particular, he was both acknowledging and helping them all to be self-directed. There are many other ALPs, including active (not passive), applicability, co-developing the agenda, immediacy of needs, and many more! [I’ll be writing a blog just on his ALPs - #6 in this series, so please stay tuned].

Let’s talk just a bit about what he meant by andragogy. Adults aren’t children – we have different needs, wants, and desires. I’m pretty sure you get this. It applies to learning, too, of course. And I’m willing to bet you’ve experienced it in yourself – I know I have. I was living alone, and a button popped off a dress shirt. No need to toss the shirt – I just need to know how to sew it on. Um, how?

I’d never learned. So, like so many of us, I searched online, found some simple how-to articles with photos, diagrams, and videos, and in about 10 minutes, I’d learned how to sew a button onto a dress shirt. Apparently, you can teach an old dog new tricks, eh? Well, at least a self-directed old dog, that is.

How much of a self-directed learner are you? And perhaps more importantly for your learners, how much of an adult learning facilitator are you, too? Do you facilitate (definition: to make it easy) the learning for your learners? Many of us in learning circles prefer the term facilitator over trainer or teacher. In fact, it’s widely used elsewhere across the globe. I traveled to Trinidad & Tobago years ago, and they introduced me as “our facilitator for our learning this week.” How cool is that?!

Be like Malcolm Knowles – facilitate active learning in others. Use his adult learning principles – trust me, you won’t regret it – and neither will your learners.

And check out heutagogy, too, while you’re at it. How heutagogical are you?

Next: Training needs assessments‚ Do not pass go, do not collect $200

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Community Hub

How Well Do You Know the Father of Adult Learning?

#1 in our micro-blog series Two Minutes on Learning. The Father of Adult Learning was Malcolm Knowles. He wrote about andragogy and its principles in 1973.

eLabNext Mannschaft
Jonathan Klane
|
Lesedauer: 5 Minuten

It’s 100,000 years ago on the savanna. You and your clanmate are returning from some nearby foraging. There is a gentle breeze blowing toward you, and the tall grass is gently bending. Some birds were chirping. It’s quiet now – in fact, it’s too quiet. The hairs on your back are standing up. You glance back and spot it – a saber-toothed tiger! You both burst into a sprint for your lives! You’re just a stride or two ahead of your clanmate, and you can hear the Smilodon pounce! You hear the bloodcurdling scream cut off and the rending of flesh, the breaking of bones! And you keep running, and running, and running …

You arrive at your cave out of breath. Your clanmates gather around you. They want to know what happened. You stagger over to the wall, pick up a piece of charcoal and begin drawing. You make some lines, some arrows, and a few Xs. You step back and look at it – yes, it depicts this well. And then you tell them about the graph you’ve drawn.

“As you all can see from my time-bounded graph, our Smilodon-induced fatalities had trended upward for the preceding two moons with a peak in raw numbers at five last moon when our hunting party was fatally surprised by three Smilodons. At this rate, in 3 more moons, our clan will reach criticality and will no longer be sustainable.”

You look at your clanmates, and they stare back at you in wonder and curiosity. What? No story?!

Stories have been with us since we could communicate. Studies of specific myths indicate that they go back at least 20,000 years, and stories in general likely much further.

Why?

Obviously, it’s how we communicated, especially since life is a sequence of events (scenes), involving people (characters), having a path or arc (plot), with critical stages (climax), and an outcome (what’s at stake). I think you can see my point.

But there is so much more to stories and narratives. They are how we facilitate relatability to others, including bonding. [I’ll be writing about that more in blog #2: “Excuse me, sir, are you okay?”]. They help us make sense of our place in both the macro world and our microworlds.

And they play a significant role in cognitive science. They are pretty darn powerful. So, why don’t we use them more? That’s a great question.

In the hard sciences, we have equated stories with anecdotes and have devalued them as a usurper of data’s importance. This has been an incorrect approach to seeing their power to tell the story, including our data. Data and stories go hand in hand – they’re not binary (data terminology) nor a zero-sum game (psychosocial phrase). Thankfully in recent years, there has been a broad movement to use storytelling effectively in the sciences.

Narratives and storytelling have their day in the sun. Storytelling is growing as the norm, with storytellers being sought out for their “particular set of skills.” Studies have shown that some storytellers in tribes have been shown to increase cooperation and consequently to tribal benefits; they are “preferred social partners [with] greater reproductive success.” That sounds pretty good to me. Storytelling skills would seem to be a selected evolutionary trait.

So, what’s stopping you from using them more? If you’re like most of us, you haven’t been exposed to the science (and art) of effective storytelling, including the empirical data that supports it as a tool, technique, and strategy.

In this micro-blog series – “3-minute micro-stories” – I’ll be sharing many of the methods and reasons behind them and, of course, as narratives. You can likely read each one in about 3 minutes or so. Here’s one more micro-story for you. It’s about my Dad, who was my first storytelling teacher and mentor.

My Dad sold shoes for a living. Oh, not in stores like Al Bundy – my Dad traveled all over New England and upper-state NY selling to stores. He knew everyone, and everyone knew him. I remember back in the ‘70s, and I went on a sales trip with him. I would’ve been in my early teens at the time. We stopped at a roadside diner for a late bite to eat.

As we walked in, several people saw us and yelled out, “Hi Keith!” It was like that frequent scene in cheers (“Norm!”) before there was the show. That was my Dad.

Later in life, I was married and had moved up to Maine, a couple of states away. My then-wife was getting her degree, and so my folks came up to help us celebrate. In the crowded gym where commencement ceremonies were, we spot my Dad, talking with two gentlemen. Later in the ceremony, the two men were honored by the college for their contributions. They were the Levine brothers, Levine’s Department Store owners – an icon for decades in downtown Waterville.

My Dad had sold them shoes over the years, and they chatted as old friends do.

Years later, my Dad passed away from lung cancer due to a lifetime of smoking, starting as a teen and reinforced as a sailor in WWII when they’d give the GIs cigarettes. At his funeral, my brother, sister, my oldest nephew, and I all told stories about him both as eulogies and later with loved ones back at the house. I still recall 25 years after that, so many of his old friends and family said the same thing how they loved all of the stories about my Dad. He was larger than life, and they said we’d captured his spirit well.

So, as you can see, stories have the power to transport us, frame episodes, and make sense out of our lives. You can (and I’d offer should) use narrative in many forms of communications.

Some examples to get you primed include training, conversations about risk, team building, meetings, and casual conversations. Drop me a line and tell me your story.

How are you using stories to relate, make sense, persuade, and contextualize your data? Start telling your stories.

Next: Excuse Me Sir, Are You Okay?

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Community Hub

When Did We Start Telling Stories … and Why?

#1 in our micro-blog series Three-Minute Micro-Stories. Storytelling + narrative go back 100,000 years - it helped us bond + survive Smilodon sabertooths!

eLabNext Mannschaft
Jonathan Klane
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Lesedauer: 5 Minuten

Previous: What can Alex Honnold teach us about risk?

Did you ever drive someplace, only to arrive at your destination and think, "I don't even remember driving! How the heck did I get here – and in one piece?!" Or perhaps when you were surprised by an animal or child darting out into the road, and you braked or swerved just in time to avoid hitting it? And you thought, "Thank goodness – that was close!" If you're like me and most of us, you have, and it's a normal part of how our magnificent brain can work – sometimes. We can and often do make split-second decisions without consciously thinking about them. It was a survival skill and up-selected evolutionary trait that we thankfully continue to have and use today. It's called fast thinking or system 1. And as I'm sure you could guess, the corollary or companion to it is indeed slow thinking or system 2. In the 1970s, Daniel Kahneman and Amos Tversky did a ton of studies on human behavior and decision making, and they learned a lot. Like why we care more about a loss than we do about an equivalent gain? Or why the first number have such an anchoring effect? And why do we throw good money after bad? Basically, they studied our many cognitive biases – how we make decisions that don't appear rational at first glance. And did I mention that Daniel Kahneman got a Nobel Prize in Economics Sciences for it? And he wasn't even an economist – he was a behavioral psychologist and researcher. But their groundbreaking 1974 article, Judgment Under Uncertainty: Heuristics and Biases, changed how we see risk, perceptions, and human decision-making. I'll be discussing these and many other of our cognitive biases in future micro-blogs in this series – "Risk is a 4-letter word". But what about all of this fast vs. slow thinking? Let's come back to that. It turns out that we don't do a lot of heavy cognition if we can avoid it. Our brains find workarounds to reduce the energy load. Imagine that you're driving, and you see something that looks like a child; you'll likely swerve to avoid it – a good thing, of course. What if it was just a plastic bag caught by a breeze or an animal? Our brain reacts to what it thinks it might be as opposed to what it is. If you want a literary allusion to fast thinking, look no further than Spiderman. Do you recall his Spidey sense tingling? And his super-fast reactions? Yes? Well, those are great examples of this non-analytical intuitive, fast thinking. Now, you don't have to be a superhero to have and use quick thinking (though I'm sure it'd be nice to have Spidey sense in a pinch!). Here are a few examples you may have experienced yourself. You're sitting at the dining room table enjoying dinner with the family. One of your sweet children reaches for a dish and knocks the vase with the fresh-cut flowers tipping it over. And as if in slow motion, your arm shoots out, and you barely manage to catch the vase before it crashes. Your loved one says, "Wow, what a catch! How'd you do it?" And you say, "I don't know, I just reacted." Fast thinking saves the day. Sometimes. You're driving and watching the road when all of a sudden there's a dog in the street! You swerve to the right, barely avoiding hitting the poor thing, likely killing it had you not cranked the wheel. But now you're skidding through into the breakdown lane and onto the shoulder going down the rolling slope! You're braking and trying to hold the wheels straight! You finally come to a stop. You're sweating and thankful that it wasn't worse. And you hope that dog is okay. You're on your way to getting your usual coffee, and while walking, you're looking at your phone, and you get to the door without a mishap—that time. You get your coffee, and you're looking at your phone as you walk off the curb and "Beeeep!" as a car goes whizzing by. You jump back, heart-pounding as the driver curses you out. And you think, "Boy, that was close! I've got to pay better attention!" You're in a lab decanting some sulfuric acid, and you're startled by a loud noise. You react and swivel, and in your fast thinking turn, the acid splashes out, spattering your arm! You turn one way, turn back, and you run to the sink! You drop the glassware in the sink, turn on the cold water, and stick your arm under the flowing water. A labmate rushes over and says, "Let's get your lab coat off to wash your arm better!" You do so, but you can't wash your whole arm, and you now say, "Oh my God, I think it got on my face!" The lab mate has to help get you into the emergency shower—much more fast thinking, which unfortunately didn't help you. These and similar situations happen to us all. Sometimes we notice, mostly we don't pay attention. Sometimes fast-thinking saves our butts, and sadly, too often, it doesn't. Try going without it. You can't. Try insisting that someone "Pay better attention" or "Needs to be more careful." Really? Try it consistently. I'll bet you can't sustain it. Don't expect others to either. Or as Daniel Kahneman put it, "It is wrong to blame anyone for failing to forecast accurately in an unpredictable world. However, it seems fair to blame professionals for believing they can succeed in an impossible task." Which system of thinking are you using when it comes to risk? And which system are those around you?Coming Soon: Why is "threat to value" key to understanding decisions?Sources: Kahneman, Daniel. (2011). Thinking, Fast and Slow. Farrar, Straus and Giroux. Kahneman, Daniel and Tversky, Amos. (1974). Judgment Under Uncertainty: Heuristics and Biases. Science, 185(4157):1124-31. DOI: 10.1126/science.185.4157.1124.

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System 1 or System 2 thinking – which are we all using?

Discover the differences between System 1 and System 2 thinking and how they influence decision-making in lab safety and compliance.

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Jonathan Klane
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Lesedauer: 5 Minuten

Previous: How Well Do You Know the Father of Adult Learning?

Training (or learning) needs assessments – Do not pass go, do not collect $200 I get asked this question a lot: "Jon, what's the most frequently missed opportunity (or mistake) you see being made with training?" A lot. And it's an easy question – not just because I get asked it over and over. It's a bit of a cliché, but way too many trainers don't follow Steve Covey's habit #3: "Put first things first" (or what I've heard rephrased as "Begin at the beginning"). I keep seeing trainers begin in the middle. Perhaps it's because this is supposed to always be done before even attempting to design the training. Once you do this, you may discover that their needs aren't best addressed via training. Yup, it's to do a training (or learning) needs assessment. I remember learning of a study published in an HR journal several decades ago that studied how many problems brought to a training department were actually solvable via training. Care to guess – out of 8 issues, how many can even be addressed through training? You have a 1 in 9 chance of choosing it randomly (it could be zero, yes?). While it wasn't zero, it wasn't much more – only 1 in 8 problems are solvable by training. So, what about the other seven problems? All sorts of different needs – supervision, supplies, budget, behavior, etc. The list is a long one – no surprise, training can only manage somewhere around 10-15% of typical problems. Many trainers don't know or realize that a learning needs assessment is that key first step. They end up maybe writing learning objectives or go right to put their training together (sadly, often text and data on PowerPoint slides). Or they figure that the learner's needs are whatever OSHA includes for required content. Ugh. Please, just don't. A learning needs assessment is a critical first step - heck, even OSHA emphasizes this in document 2254 on their training requirements. Then we need to develop well-articulated and crafted learning objectives to see just what the heck we expect the learners to be able to do after the learning event (training) (see micro-blog #3 in this series - Learning objectives ("At the end of this micro-learning, you will be able to …"). An easy example that's likely fairly common would be a perceived need for respiratory protection. Let's say that through some reporting, I get feedback that a lab group needs respirators. Hopefully, as a decent IH and trainer, I stop and think, "I wonder what's going on?" So, I check out what they're doing. Maybe they're not working in a fume hood? Or it's not functioning properly? Or who knows what? All great questions. Well, let's imagine that things are all fine with their processes, equipment, etc. They are preparing to use a new substance that's a known sensitizer, and they requested the respirator use as an added precaution above the hood, etc. It seems fine to approve. Now we've determined the need and that it can be aided via training. In this case, on respirator selection, fitting, use, and care. We can now begin to design the training by crafting effective learning objectives. "At the end of the training, the learner will be able to use a respirator properly."Had we found other issues – say, the hood wasn't working, or their process could benefit from some adjusting, then respirator training might not have been the right solution. It's all about a well-thought-out training or learning needs assessment. There are many methods and techniques to choose from in doing a learning needs assessment. Which one should you use? I'll give you an example in the next micro-blog – in the form of a micro-story to drive home the key points. Read on, fellow learning travelers.Coming Soon: "You want me to teach BBPs to who?!"

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Training needs assessments – Do not pass go, do not collect $200

Explore the importance of training needs assessments in lab safety and how they ensure compliance and improve operational efficiency.

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Jonathan Klane
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Lesedauer: 5 Minuten

ANSI/ASSE Z490 Standard on EHS Training has been available for a decade and a half, and few EHS departments use it. The question is, of course, why not use it? Is it fear of the unknown? Do EHS professionals and trainers think it will limit their training or "handcuff" them to unnecessary requirements? There seem to be many false myths that will be dispelled. Not only that, but also this paper will demonstrate that one can have a-rockin' EHS training program, complete with adult learning principles, and still comply with Z490! One should never "settle" for second best when it comes to EHS training – it's too damn important! This article will address many questions, including:

  1. What are the major sections of Z490?
  2. What are some recent updates to Z490?
  3. If we adopt it, what are we then obligated to do?
  4. How can it really help our EHS training program?
  5. What other questions might people have?

Major Sections of ANSI/ASSE Z490 There are seven sections and four annexes in Z490. They are:

Sections:

  1. Scope, Purpose, and Application
  2. Definitions
  3. Management of a Comprehensive Training Program
  4. Training Program / Course Development
  5. Training Delivery
  6. Training Evaluation
  7. Documentation and Recordkeeping

Annexes:

  1. References
  2. Training Course Development Guidelines
  3. Safety, Health, and Environmental Trainer's Checklist
  4. Virtual Learning

Let's start by taking a brief look at each of the major sections.

1. Scope, Purpose, and Application:

This section is easily summed up in one 3-part sentence. Z490 is about the criteria ("scope") for the accepted practices ("purpose") of EHS training/trainers ("application"). That's it – simple, isn't it?

2. Definitions:

There are only 14 definitions in Z490. These range from the ANSI/ASSE consistent ones (i.e., may, shall, and should) to the expected but very obvious (e.g., trainer, training, and training everything [course, event, program, provider, etc.] to the somewhat more sublime (e.g., certificate, competent training professional, credit, and virtual learning). None of the 14 terms are so specific as to "lock" one into something. On the contrary, they are pretty generic or wide-ranging.

3. Management of a Comprehensive Training Program:

Section 3 on the management of one's EHS program comprises just four subparts - accountability and responsibility, minimum requirements, resource management and administration, and evaluation – that's all. Within these four subparts, there aren't a lot of things you have to do. You need to identify areas of responsibility and accountability, provide some level of resources, administrate the training, and evaluate it. Oh, and yes, there are a few "minimums." But these minimums are very basic and traditional elements of any training program. What are they? They're such basics as development, needs assessment, objectives, design, format, delivery, completion criteria, evaluation, and recordkeeping of documentation. That's all – and they are the basics that every good training program should have anyway. Really.

4. Training Program / Course Development:

Section 4 is probably the biggest section with helpful guidance on many basic elements of any adult learning. These include needs assessment, learning objectives, design, delivery method(s), content, instructional materials, trainer qualifications, environment, strategy, completion, and continuous improvement.

5. Training Delivery: Section 5 on training delivery (my favorite section, of course) has some good "meat" to it, too. General subparts include trainer qualifications and delivery methods and materials. Planning and preparation have also been added here. 6. Training Evaluation: This section overviews a variety of aspects, including general criteria, approaches, and continuous improvement. 7. Documentation and Recordkeeping: The last section includes aspects of records, including systems, procedures, records, confidentiality/availability, and issuing certificates.

It's also important to understand the four annexes and their overall guidance, so let's review them.

A. References:

There are almost 20 references or resources to consider using in your training, five of which are recent additions.

B. Training Course Development Guidelines:

This annex is by far the most comprehensive one. There is a nice overview on course development with a newly added paragraph on structuring a training course with nine steps of how to do so.

C. Safety, Health, and Environmental Trainer's Checklist:

This annex has a detailed checklist with five major parts and various subparts and items within each of the five. These include delivery, planning/preparation, special issues, other considerations, and key points of delivery. There's also a "day of" checklist. It's a great multitude of basically bullet items to tick off one's list.

D. Virtual Learning:

This is a new annex with four nice parts and many bullet points under each.

Recent Updates to Z490 There really weren't many changes of a significant nature in this revision and process. Mostly it was cleaning up some wording to make it a bit more comprehensive and smoother. Some specifics include:

  • Adding needs assessment, development, delivery, evaluation, and management to the purpose.
  • We are adding managing and management of the training program throughout it.
  • Section 3 became much more about the management of a comprehensive training program (rather than a somewhat disjointed or, heaven forbid, haphazard one).
  • Of course, we are adding a definition for "Virtual Learning." Beefing up guidance (and I do mean guidance only) on training evaluations.
  • Differentiating between the (overall) training program and (any individual) course development.
  • Added "literacy" as an issue or concern.
  • Clarified regulatory requirements vs. training needs and the "need" to consider whether training is even the right "response" or solution. Under objectives, added, "skills" and "attitudes" to "knowledge" (to round out KSAs).
  • Filled out training development with greater helpful details. Made mention of virtual learning and having a secure connection. Added that trainer qualifications should include both subject matter expertise and delivery skills.
  • Suggests that "testing out" may be an option to be specified. Added a few items under training planning and preparation. Added that there shouldn't be noise, should be lighting, and provisions made for emergency aid.
  • Did a little bit of nuancing under evaluations.
  • Added that incidents, observations, and audits should be used to hone the training and evaluations.
  • Tweaked recordkeeping to include certification.
  • Added resources to Annex A.
  • Added a paragraph on how to structure a training course in Annex B.
  • Made a bunch of minor edits.
  • Added Annex D on Virtual Learning.

Obligations Under Z490

Beyond the "standard" requirements (which are very basic, as discussed above), there isn't a lot. Have a management system, including the usual training elements, use some common best practices, and document, document, document. How Z490 Can Help Your EHS Training Z490 is a bit like an owner's manual that you get to write – how awesome is that?! But wait – there's more! Sorry. Anyway, Z490 is perhaps best at helping you organize your EHS training and ensuring that you're adopting some type of management system along with a few best practices. And you know what? That's good enough. It has few minimums that any decent training program is likely to have anyway. Also, it allows you to stipulate what it is you're doing to manage your EHS training. So, go ahead, rock it! (and then document what you did to make your EHS training as fantastic as it is). Possible Questions? That's a good question – what other questions might fellow EHS trainers have about Z490 that we haven't already discussed? Most seem to ask about the experience(s) of others who've implemented Z490. Yeah, right. There is a dearth of organizations that've adopted it. This is likely due to two things – no regulatory imperative and a profound lack of exposure/knowledge about it. I guess we'll see in the future how it goes. Final Thoughts on Z490That's really all there is to it. Z490 is mostly just a standard for organizing, managing, and documenting your EHS training, as well as a few best practices thrown in for good measure. So, what's stopping you from adopting and using it to the benefit of your centralize software training program? Happy training!Where do you want to take your EHS training?

Learn more about ANSI Z490.1!

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Rock Your EHS Training with ASSE/ANSI Z490 Standard on EHS Training

Why not have a great EHS training program? Use ANSI Z490.1. We cover its major sections and how to build it. Implement the standard as solid training plan!

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Jonathan Klane
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Lesedauer: 5 Minuten
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